Ticolas flower bouquet

Terms of use and conditions

Ticolas Flores Lda (515536350) is a Portugal based company having a 3,000€ capital. The headquarters are located at Now Beato, Rua do Grilo, 135, 1950-144, Lisbon, Portugal.

The website Ticolas.com is owned by Nicolas PD. Santos and hosted by SquareSpace located at the 8 Clarkson Street, New York, NY 10014, USA.

Should you need further informations, please get in touch with Nicolas PD. Santos at nicolas@ticolas.com.


Ticolas Flores Lda publishes the website www.ticolas.com (the “Website”). The website is secure, easy to use and respectful of our customers.

The Site is owned by: Ticolas Flores Lda, registered at the Lisbon company registry under no “BEING INCORPORATED”, whose registered office is located at Now Beato, Rua do Grilo, 135, 1950-144, Lisboa, Portugal. The publishing director of the Website is Nicolas PD. Santos and the hosting company is Square Space.

By accessing the Site, you accept these general terms of use. Ticolas reserves the right to modify or, on the whole, updates these general terms at any time without prior notice. You should therefore consult them regularly.


All the information published on the Site is protected by copyright legislation. You may not under any circumstances use, distribute, copy, reproduce, modify, change the nature of or transmit the Site, or such elements of the Site as texts or images, without the prior written consent of Ticolas. The trademarks and logos appearing on the Site are owned by Ticolas, or have been licensed to them by clients of said Companies. The use of said information does not involve any assignment or licensing of rights over the trademark or logo appearing on the Sites. Ticolas reserves the right to take legal proceedings against any infringement of its intellectual property rights, including criminal prosecution.

The images and photographs of persons, places and products appearing on the Site are owned by the Companies and/or used by the Companies with the agreement of the owners of the rights. The use of said images or photographs without the specific, express consent of Ticolas is prohibited. Unauthorised use may lead to infringement of copyright, rights of personal portrayal, individual rights, property rights and/or other legislation applicable to communications and advertising.


Neither Ticolas nor any other party involved in the Site may be held liable for direct, indirect or other loss resulting from access to or use of the Site or the information contained therein, including any deterioration or virus which may infect your computer equipment or other property. Users’ connection to the website is their own full responsibility.

The publisher declines all liability for any errors or omissions that may be found, despite the care dedicated to providing and updating the information published on the Site.

References on the Site to products, companies or other Internet sites are solely designed to provide information for visitors, and do not in any way constitute a recommendation of products, companies or Internet services. Ticolas may not be held liable under any circumstances for the use of the products or services of said companies and Internet sites.


Ticolas creates links on its Site to other affiliated and non-affiliated sites. Said sites are independent of the Site managed by TicolasTicolas does not publish or control said sites. Links to sites do not constitute approval of or partnership between Ticolas and said sites under any circumstances. Ticolas shall consequently have no liability for content, products, advertising or any elements or services presented on those sites. We would remind you that affiliated and non-affiliated sites are governed by their own terms of use and privacy policies.

Said submission shall be optional if the procedure was initiated by the Webmaster of this Site.
The use of visual elements to create a hyperlink must be submitted for prior authorisation by Ticolas, and may be implicit in the case of registered clients of Ticolas, which may download such elements from the Site.


The Site is owned by Ticolas, whose registered offices are situated in Hong Kong. Internet users who access the Site from countries other than Hong Kong must ensure that they comply with local legislation.


You acknowledge and agree that in connection with the use of the Website, it is your own personal business to acquire all the necessary equipment to enable internet use, whose costs are your responsibility.

Ticolas reserves the right for any reason and at its sole discretion to cancel, modify, suspend or interrupt access to all or part of the Website, including without limitation the content, features or hours of availability without prior notice and, without that giving any user the right to any compensation and/or reimbursement.

In addition, Ticolas cannot be liable for any malfunction of the network or servers or any other event beyond its reasonable control that prevent or impair access to the Website.


For more information about our data protection policy, please read the privacy policy below.


These Conditions of use are governed by the Portuguese law.

Privacy Policy and cookies use.

Ticolas is committed to respecting and protecting your privacy. This privacy policy applies to each event, app and other service (each, a “Service”) that refers or links to this privacy policy. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. The Ticolas firm that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.


We collect information about you in three ways: from our web forms, newsletters subscription and purchases you may proceed through our website.

Data You Provide To Us
The types of personal information that we collect directly from you depends on how you interact with us and the Service and may include:

  • Contact details, such as your name, email address, postal address and phone number;

  • Comments, feedback and other information you provide to us, including information that you send to customer support and messages, appointment inquiries and other information that you wish us to share with our exhibitors, visitors, partners and others; and/or

Data From Other Sources
We also may obtain personal information about you from other third parties, including:

  • Service providers that help us determine a location based on your IP address in order to customise certain products to your location;

  • Partners with which we offer co-branded services or engage in joint marketing activities; and/or

  • Publicly-available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

Data From Service Use
Our Service may automatically collect information about how you and your device interact with the Service, including:

  • Computer, device and connection information, such as IP address, browser type and version, operating system, platform and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;

  • Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service; and/or

  • For location-aware Services, your location, such as where you are located on the event floor.
    We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service.


Depending on how you interact with us and the Service, we use your personal information to:

  • Provide, activate and manage your access to and use of the Service;

  • Process and fulfil a request, order, download or other transaction;

  • Provide technical, product and other support and to help keep the Service working, safe and secure;

  • Enhance and improve the Service and our other products and services and to develop new products, services and benefits;

  • Offer you customised content and other personalisation to make the Service more relevant to your interests and geography;

  • Respond to your requests, inquiries, comments and concerns;

  • Notify you about changes, updates and other announcements related to the Service and our other products and services;

  • Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;

  • Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties, such as exhibitors, sponsors and media partners;

  • Invite you to participate in user testing and surveys as well as sweepstakes, competitions and similar promotions;

  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance; and/or

  • Comply with our legal obligations, resolve disputes, and enforce our agreements.


Our Service Providers
Depending on the Service provided, we share, but never commercialise, personal information with:

  • Our customer service and other shared services functions; and/or

  • Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, venue providers, onsite event contractors, customer support, email service providers, IT service providers, mailing houses and shipping agents, to process the information as necessary to provide the Service, complete a transaction or fulfil your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

Your Choices
We share your personal information with our affiliates and with exhibitors, sponsors, media partners, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee or event manager, that wish to send you information about their products and services that may be of interest to you.

The Service may let you post and share personal information, comments, materials and other content. Any such contributions you disclose publicly may be collected and used by others, may be indexed by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.

Legal Reasons
We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • Meet any applicable law, regulation, legal process or other legal obligation;

  • Detect, investigate and help prevent security, fraud or technical issues; and/or

  • Protect the rights, property or safety of Ticolas, our users, employees or others;
    and as part of a corporate transaction, such as a transfer of assets or an acquisition by or merger with another company.


You can customise and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.


Your Account
Users may request to remove informations directly to Ticolas.

Your Rights
You may have the right under certain privacy and data protection laws, as applicable, to request free of charge:

  • Access to and correction or deletion of your personal information;

  • Restriction of our processing of your personal information, or to object to our processing; and

  • Portability of your personal information.

If you wish to exercise any of these rights, please contact us through the contact address provided hereafter: hello@ticolas.com. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.


We retain your personal information for as long as necessary to provide the Service and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.


We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.


We take precautions to safeguard your personal information against loss, theft and misuse and unauthorised access, disclosure, alteration and destruction through the use of appropriate technical and organisational measures.


Your personal information may be stored and processed in your region or another country. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.

Where personal information is transferred from the European Economic Area (“EEA”) or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses and EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, to transfer the data.


When we collect from you any personal information within the scope of European data protection laws, we do so:

  • Where necessary to provide the Service, fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;

  • Where necessary for our compliance with applicable law or other legal obligation;

  • Where applicable, with your consent; and/or

  • As necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, enable our customers to comply with legal obligations, or fulfil our other legitimate interests as described in the “Information We Collect”,”How We Use Your Information” and “Sharing of Your Information” clauses above, except where our interests are overridden by your privacy rights.
    Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.


We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.


If you have any questions, comments, complaints or requests concerning this privacy policy or our processing of your information, please contact Ticolas at the following email address: hello@ticolas.com. You also may lodge a complaint with the data protection authority in the applicable jurisdiction.


When you visit our site designissim.com, cookies are downloaded onto your computer, mobile or tablet. The website designissim.com has been developed to meet the needs and expectations of its users. In this light, we use cookies to identify you and access your account, memorising your browsing history on the site and customising the content we offer. On this page you will find the information needed for using cookies and the tools to configure them.

  • What is a cookie?
    Ticolas identifies 2 types of information provided by its clients, their description and uses are described below:
    Cookies are little information files that a website can send to a computer’s hard drive in order to track use. On your computer, the cookies are managed by your web browser.

  • What are the cookies on our website used for?
    Ticolas cookies 

    The cookies Ticolas adds to your device are there for the purposes of navigating our website, optimising and customising our services on the site.

    Third-party cookies
    Cookies may be sent to our site by third parties due to third-party applications that are integrated there via third-party content in our advertising spaces or by an external advertising agency using our advertising spaces.

    These cookies are used to:

  • count the number of advertising content displays made through our advertising spaces, identify the displayed advertisements, the number of users who clicked on them, allowing them to calculate the amounts due and to establish statistics.

  • To recognize your device the next time you are browsing any site or service on which these advertisers or third parties also issue cookies and tailor content to your navigation device.

  • Different types of cookies
    Different types of cookies are used on our website, with different purposes. Some are necessary in order to use our website.

Strictly necessary cookies
These cookies are necessary for our website to work. They allow you to use the main features of our site. Without these cookies, you cannot use our site normally. These are cookies sent by Ticolas which only concern the operation of our site.

Analytical cookies
These cookies allow us to track the use and performance of our website and to improve its operation (for example, most frequently visited pages, Internet users’ searches through the Ticolas engine, etc.). These are mainly Ticolas cookies.

Functional cookies
These cookies allow us to customize your experience on our website. They also allow you to receive tailored content depending on your original browsing. These cookies are sent by Ticolas.

Advertising cookies
These are cookies used to display advertisements or send you information tailored to your interests on our site or outside our site though your Internet browsing. They are used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. Declining these advertising cookies has no impact on the use of our site. However, declining advertising cookies does not block advertisements on our website or on the Internet. This will only lead to the display of advertisements that do not take into account your interests or preferences. These cookies are mainly third-party cookies. These cookies depend mainly on advertising agencies.

Social networking cookies and plug-ins (social media buttons) 
These social media cookies are designed to allow users to share pages and content via third-party social networks. They can also target advertising space on social networks. Our site also uses “plug-ins” or social media buttons. Social media plug-ins include the ability to facilitate the sharing of pages and content from the designissim.com website on different social platforms. They allow you, for example, to “like” and share information from our site with your friends on social networks. To this end the plug-ins use cookies to trace web browsing, whether you are a user of these platforms or not and whether you are connected or not to the social network while browsing. These cookies also allow for targeted advertisement on these platforms. For more information on the use of personal data in relation to social networks you can consult the privacy policies of the third-party social networks in question.


You have various options for managing cookies.
Configuring your internet navigator.

You can choose to turn off these cookies at any time. Your browser can also be configured to notify you of the cookies that have been placed on your computer and to ask you whether to accept them or not.

You can accept or reject cookies on a case-by-case basis or reject them systematically once and for all.

We would remind you that the configuration of your browser is liable to modify your conditions of access to our services requiring the use of cookies.

The configuration of each browser is different. It is described in the Help [Preferences?] menu of your browser, which tells you how you can change you preferences regarding cookies.

Configuration on a cookie management platform.
You can manage your cookies by visiting cookie management platforms offered by advertising professionals.